Frequently Asked Questions

What does one GPR-15 cartridge actually cover in a working office?

The Canon GPR-15 cartridge (part number GPR15BK) is rated at 21,000 pages. What that means in practice depends on your department's pace: an office getting through roughly 5,000 pages a month would see one cartridge last about four months, while a busier workgroup at 10,000 pages a month would finish it in a little over two. Either way, this is a supply you order a few times a year, not a few times a month.

What does a printed page cost with this cartridge?

The arithmetic is simple: $70.59 spread over 21,000 rated pages works out to roughly 0.34 cents per page for black output. That figure assumes standard office documents; pages heavy with graphics or dense coverage will use toner faster and push the real cost up a little, which is true of any cartridge rated this way.

Another of our machines takes the GPR-4, which is cheaper per page. Can we just buy one type?

No, and this is the one point where there is no flexibility: toner cartridges are machine-specific. The GPR15BK only fits machines built for the Canon GPR-15, and the GPR-4 only fits its own machines — neither substitutes for the other, in either direction. The GPR-4's lower cost per page is a fact about a different machine's cartridge, not an option for yours. Buy the cartridge your imageRUNNER asks for by name.

Is this a genuine Canon cartridge?

No — this is a compatible cartridge built to the GPR15BK specification, sold under our own brand rather than Canon's. It is made to install, register and print the way the original does in your machine, and it is covered by a full one-year warranty. If a compatible cartridge is ever going to be judged, it should be on output and reliability across those 21,000 pages, and that is exactly the ground we stand behind.

The machine flags low toner in the middle of a long print run. What should we do?

A low-toner warning is a planning signal, not a stop order — there is still toner left after the first warning, and the run in front of you will almost always finish. What the warning should trigger is a swap at the next natural break rather than mid-job, and a note to reorder. Offices that keep one spare GPR-15 on the shelf never have to think about this at all; offices that don't are the ones scrambling when the cartridge finally gives out on a deadline day.

What happens if the cartridge arrives damaged or fails early?

Every cartridge we sell carries a one-year warranty and one-year free returns, so a cartridge that arrives damaged, leaks, or fails well short of its rated life comes back to us at no cost to you. Orders leave from whichever of our warehouses in IL, PA, GA or CA is closest to you, and our support team is available Monday to Friday, 9 AM to 5 PM CST, if you need a hand with anything.

About This Canon GPR-15 Black Toner Cartridge

This is a single compatible Canon GPR-15 black toner cartridge, part number GPR15BK, rated at 21,000 pages and priced at $70.59 — about 0.34 cents per page. It is built for imageRUNNER machines that take the GPR-15, and it is not interchangeable with the GPR-4 or any other family; check the cartridge name your machine calls for before ordering. The cartridge is backed by a one-year warranty with one-year free returns through our shipping & returns terms, ships from our IL, PA, GA or CA warehouses, and sits within our full Canon toner range if you need to stock the rest of your fleet as well.