Frequently Asked Questions

I've never changed one of these — what does the swap actually involve?

Less than you might fear. Open the front cover of your ImageClass LBP253dw, slide the old cartridge out, and take the new CRG119II from its bag. Rock it gently from side to side a few times so the toner inside settles evenly, pull the sealing tape straight out in one smooth motion, then slide the cartridge in until it seats and close the cover. The whole job takes a couple of minutes, needs no tools, and the printer is ready to work as soon as the cover clicks shut.

The first few pages look a little light — should I worry?

Not straight away. A fresh cartridge sometimes needs a handful of pages for the toner to distribute fully, and early prints can look slightly pale before output settles to a consistent, dense black. Print ten or so ordinary documents; if pages are still faint after that, take the cartridge out and rock it gently side to side again, then re-seat it firmly. That simple step resolves most first-day lightness with the Canon 119 II.

The low-toner warning is still showing after the swap — what now?

First, power the printer off and back on; messages occasionally linger after a cartridge change. If the warning stays, open the cover, remove the CRG119II and slide it back in with a firm, even push so it sits fully home. Also check that every strip of packing tape and the full sealing strip came out — a half-removed seal is the classic cause of odd behavior after an install. If the message still refuses to clear, call us Monday to Friday, 9 AM to 5 PM CST and we will talk you through it.

How is the Canon 119 II different from the 119 I used before?

Same cartridge family, much bigger appetite. The standard Canon 119 is rated around 2,100 pages; this CRG119II is the high-capacity version, rated at 6,400 pages — roughly three standard cartridges in one body. It installs in exactly the same way in your LBP253dw, prints the same sharp black text, and simply asks to be changed a third as often. At $32.82 it also works out to about 0.51 cents per page, comfortably cheaper per page than running standard cartridges back to back.

When should I order so I never catch the printer empty?

The comfortable moment is when the first low-toner warning appears — you usually still have a decent reserve of pages at that point, but it is the right trigger to order. We dispatch from warehouses in Illinois, Pennsylvania, Georgia and California, so delivery is quick from whichever depot is nearest you. Order at the first warning and the replacement CRG119II will typically be waiting on the shelf before the old one truly runs dry.

What if something goes wrong with my cartridge?

You are covered two ways: a one-year warranty and one-year free returns come with every cartridge, so a faulty unit or an early failure is our problem, not yours. The process is set out on our shipping and returns page. Keep your order details handy, contact support, and we will put it right — that promise applies from the day the Canon 119 II arrives, not just the first week.

How should a spare cartridge for this printer be kept?

Sealed in its bag, lying flat, in a cool dry cabinet near the LBP253dw — an ordinary supply cupboard is ideal. Keep it away from radiators, sunny windowsills and damp store rooms, since heat and humidity are what age an unopened CRG119II, not time. Stored that way, a spare bought today will be in the same condition when the installed cartridge finishes, whether that swap comes in two months or much later.

Why might this cartridge finish well short of 6,400 pages in our office?

Coverage. The rating assumes standard office pages at about 5% coverage, and a run of dense contracts, bold-headed forms or graphics-rich documents lays down considerably more toner per page than that. The cartridge is not underperforming; your pages are simply richer than the yardstick. The honest measure is your own install-to-warning interval on this machine — once you have seen one full CRG119II through, you know your real number.

How does the LBP253dw's double-sided printing affect my page estimates?

It doubles them, silently. Both faces of a duplex sheet count against the 6,400-page rating, so an afternoon of double-sided reports that barely dents the paper tray can still spend several hundred pages of toner. When you judge where this cartridge stands, trust the printer's page total rather than the paper you have fed it — paper counts sheets, but the CRG119II experiences sides.

Someone else orders our toner — how do they get this cartridge right?

Give them the label, not a description. Photograph the outgoing cartridge and send the picture with the order request: it reads CRG119II in full, which is the whole specification they need. That photograph matters because the standard Canon 119 is a different, smaller cartridge that sounds nearly identical on the phone. One image ends the ambiguity, and the high-yield cartridge your LBP253dw has been running is what arrives.

About This Compatible Canon CRG119II Cartridge for the ImageClass LBP253dw

Our compatible CRG119II is the high-capacity Canon 119 II cartridge for the ImageClass LBP253dw: 6,400 rated pages at $32.82, or about 0.51 cents a page. It swaps in exactly like the cartridge you already know, with no settings to change and nothing to configure. Every unit carries a one-year warranty and one-year free returns, orders leave from our IL, PA, GA and CA warehouses, and it sits within our wider Canon range at Clever Supplies. For LBP253dw owners who would rather change toner rarely and get on with printing, this is the straightforward choice.

It is the common cartridge for the ImageClass MF416dw, ImageClass MF419dw, ImageClass MF5850dn, ImageClass MF5880dn, ImageClass MF5950dw, ImageClass MF5960dn, ImageClass LBP251dw, ImageClass LBP253dw, ImageClass LBP6300dn, ImageClass LBP6650dn, ImageClass LBP6670dn, ImageClass M6160dw and ImageClass MF414dw. Buyers comparing formats usually look at the Canon CRG119 black cartridge and the Canon CRG119 black two-pack too.