Frequently Asked Questions

How long will one cartridge actually last in a small office?

That depends entirely on how much you print. This cartridge is rated for up to 6,400 pages at standard 5% coverage, so at roughly 500 pages a month it can carry a small office for about a year. At 1,000 pages a month expect around six months, and a busier desk printing 2,000 pages a month will go through one in a little over three months. Dense pages — contracts with heavy text, graphics, forms — use toner faster than the rating assumes, so treat 6,400 as a ceiling rather than a promise.

At $32.82 for 6,400 pages, what does each page really cost?

The simple division works out to roughly 0.51 cents per page, which is a reasonable running cost for a cartridge in this class — not the cheapest per page in the Canon range, but sensible for a machine that prints a few hundred to a couple of thousand pages a month. If your volume climbs well past that, the multi-packs of this same cartridge bring the per-cartridge price down and are worth a look; for steady light-to-moderate use, the single keeps cash in your pocket instead of toner on a shelf.

Which printers does this cartridge work with?

It is built for Canon imageCLASS machines that take the Cartridge 119 II: Canon imageCLASS printers that use the Canon CRG-119 cartridge. If your current cartridge is marked CRG-119 II (also sold as Cartridge 119 II), this is the matching replacement. The standard-yield Cartridge 119 is a different, lower-capacity cartridge — the two are not interchangeable listings, so check the number on the cartridge you are taking out before ordering.

My prints are fading but the cartridge still has toner in it — is it finished?

Not necessarily. When toner settles unevenly inside the cartridge, pages can come out light on one side even with plenty of toner left. Take the cartridge out and rock it gently side to side five or six times to redistribute the toner, then print a test page — in many cases the density comes back and you get hundreds more good pages. Replace the cartridge when output stays faded after redistributing, or when the low-toner warning is followed by genuinely weak print across the whole page.

How should I store this cartridge before I install it?

Keep it sealed in its bag, flat, in a cool dry place out of direct sunlight. Heat and humidity are the enemies of an unopened cartridge; a supply cabinet in the office is fine, a shelf above a radiator is not. Stored that way, it will sit happily until the day you need it, and because it stays sealed, dust and light never reach the drum surface before first use.

What protection do I get if the cartridge has a problem?

Every cartridge we sell carries a 1-year warranty and 1-year free returns: if it fails early, leaks, or prints badly out of the box, we replace it or refund you — the full policy is on our shipping and returns page. Orders ship from our warehouses in Illinois, Pennsylvania, Georgia and California, and our support team answers Monday to Friday, 9 AM to 5 PM CST, if you want help confirming anything before you order.

Does double-sided printing count once or twice against the 6,400 pages?

Twice. The rating counts printed sides, so a 100-sheet report printed double-sided on one of the duplex models in this family is 200 pages against the CRG119II, not 100. That is why a cartridge can seem to disappear faster than the paper stack suggests: judge its life by the machine's page counter, and remember that heavy duplex use is still full toner use on every side.

What is the safest way to make sure I reorder this exact cartridge?

Read the cartridge that comes out, not the printer's badge. The identity that matters is CRG-119 II, printed on the outgoing unit — photograph the label if someone else in the office places the order. That single detail matters because the standard Cartridge 119 looks like a close relative but is a smaller, different cartridge, and a photograph of the II on the label ends the argument before the wrong box arrives.

Which pages should I judge a newly installed cartridge on?

Not the very first one. Give the CRG119II its first few ordinary documents and judge the density on the third or fourth page, once the toner inside has had a chance to distribute through those early prints. A first sheet that looks a shade unsettled is a poor basis for a verdict; by page four, the even, solid black the cartridge will deliver for its working life is what you should be seeing.

Do copies on the multifunction models draw on this same cartridge?

Yes. On the imageCLASS multifunction models in this cartridge's fitment list, such as the MF414dw and MF5850dn, copies are printed by the same CRG119II that handles your computer print jobs — there is no separate copy toner. A week heavy with copying therefore shortens the cartridge's calendar life even when the print queue looks quiet, which is worth remembering when a cartridge seems to finish sooner than the page count from your desk predicted.

About This Canon CRG-119 II Black Toner Cartridge

This is a single compatible black toner cartridge for Canon imageCLASS printers using the CRG-119 II, rated at up to 6,400 pages and priced at $32.82 — about 0.51 cents a page. It suits a home office or small team that prints steadily but not heavily, and wants one cartridge in the machine with no spares commitment. For the full range of Canon cartridges and multi-pack options, see our Canon toner collection.

You will find this cartridge at work in the ImageClass LBP6300dn, ImageClass LBP6650dn, ImageClass LBP6670dn, ImageClass M6160dw, ImageClass MF414dw, ImageClass MF416dw, ImageClass MF419dw, ImageClass MF5850dn, ImageClass MF5880dn, ImageClass MF5950dw, ImageClass MF5960dn, ImageClass LBP251dw and ImageClass LBP253dw. Same family, other forms: the Canon CRG-119 II black 2 pack and the Canon CRG-119 II black 3 pack.