Frequently Asked Questions

32,000 pages is a lot of toner — who is this 5-pack really for?

A workgroup or department that prints all day, or an office running several imageCLASS machines on the same cartridge. This pack holds up to 32,000 pages across five cartridges, so instead of reordering every few weeks you stock once and draw from the shelf. Offices that burn through a cartridge a month will work through this pack in about five months; a small fleet can spread it across machines as each one runs dry.

What does the per-cartridge price drop to in this pack?

Five cartridges bought singly would cost $164.10. At $90.11 for the pack you save $73.99, and each cartridge works out to $18.02 — down from $32.82 — which puts the running cost near 0.28 cents per page instead of about 0.51 cents. For a machine printing thousands of pages a month, that difference adds up to real money across a year.

Are all five cartridges right for my imageCLASS printer?

Yes, provided your machine uses the Canon CRG-119 II: Canon imageCLASS printers that use the Canon CRG-119 cartridge. All five cartridges in the pack are the same 6,400-page high-capacity 119 II. Before stocking up, confirm the number on the cartridge currently in your printer — the standard-yield Cartridge 119 is a different part, and a 5-pack is the wrong thing to discover a mismatch with.

How should a supply of five cartridges be stored?

Sealed, flat, and somewhere cool and dry — a stockroom shelf or cabinet away from windows, heaters and damp floors. Mark the delivery month on the boxes and use them oldest-first. Treated that way the last cartridge of the five will print like the first. Avoid stacking heavy boxes on top of them, and never open a cartridge until the day it goes into a printer.

Honestly, could five cartridges be too many for us?

If your office prints a few hundred pages a month, yes — a single cartridge already lasts you the better part of a year, and a 5-pack would mostly sit. The smaller packs of this same cartridge exist for exactly that case. This pack earns its price when toner changes are a monthly routine, or when more than one printer depends on the same cartridge and downtime is not an option.

What backing comes with a pack this size?

Every cartridge in the pack carries a 1-year warranty and 1-year free returns — see our shipping and returns page for the details — and coverage applies per cartridge, so one problem unit never affects the other four. Orders ship from our Illinois, Pennsylvania, Georgia and California warehouses, and support answers Monday to Friday, 9 AM to 5 PM CST.

How do we track which machine each cartridge from this pack went into?

Write it on the box at the moment of issue: machine name and date, in marker, before the cartridge leaves the supply shelf. LBP6650dn, MF416dw, a date — that is the whole system. Within the life of one 5-pack you will see which machine in your fleet eats a CRG119II fastest, and the next stock decision — where the cartridges live, how many each site holds — makes itself from that record.

With several machines drawing on one shelf, when should we reorder?

While two cartridges still remain, not when the shelf is bare. A fleet does not empty one cartridge at a time on a tidy schedule; two machines can call for a swap in the same week. Two sealed CRG119II cartridges are 12,800 pages of cover, which absorbs a double swap and a busy month without urgency. Reordering at two left keeps the 5-pack rhythm unbroken.

Why might one department empty its share of this pack faster than another?

Because the 32,000-page total is a fleet sum at standard coverage, not a promise made to each machine. The department printing graphics-heavy reports and dense presentations lays down more toner per page and will work through its cartridges noticeably sooner than the desk printing plain letters. Judge each machine's consumption by its own install dates rather than by the box's headline number, and put the next pack's cartridges where the record says they are needed.

What should happen to the empty cartridges across a fleet?

Bring them back to one place. A single carton in the supply room, into which every spent CRG119II from every machine goes, keeps empties from accumulating at individual desks and lets them leave in one batch when the carton fills. It also completes the stock picture: shelf units, installed units and the empties carton together tell you exactly where the pack stands without a single count being taken.

About This Canon CRG-119 II 5-Pack

Five compatible black CRG-119 II cartridges for Canon imageCLASS printers, up to 32,000 pages in total, for $90.11 — $18.02 per cartridge and $73.99 saved versus five singles. Built for workgroups and small fleets that treat toner as a stocked supply rather than a recurring errand. You will find singles, smaller packs and the rest of the line in our Canon toner collection.

This one serves the ImageClass M6160dw, ImageClass MF414dw, ImageClass MF416dw, ImageClass MF419dw, ImageClass MF5850dn, ImageClass MF5880dn, ImageClass MF5950dw, ImageClass MF5960dn, ImageClass LBP251dw, ImageClass LBP253dw, ImageClass LBP6300dn, ImageClass LBP6650dn and ImageClass LBP6670dn. If you are stocking the other slots or sizes, the Canon CRG-119 II black cartridge on its own and the Canon CRG-119 II black 10 pack sit alongside it in the same family.