Frequently Asked Questions

How do I make sure TK362 is the number on the cartridge I am replacing?

Pull the old unit partway out and read the label on top, or open the supplies screen on the printer panel — both state the part number the machine takes. When that label reads TK362, this single black cartridge at $56.27 is the match, and you do not need to judge anything by how the printer looks.

What does a 20,000-page rating mean for one department printer?

That figure comes from standard test pages at everyday text coverage. An office printing letters, invoices and reports will come reasonably close; dense forms and heavy graphics use toner faster. For a single machine, it means a long stretch of printing between changes instead of a supply you think about every few weeks.

Is the swap something I can handle without calling a technician?

Yes — it takes about two minutes. Open the front cover, slide the spent unit out, rock the new TK362 gently from side to side so the toner spreads evenly, then push it home until it clicks. No tools are involved, and the printer is back as soon as the cover shuts.

The first pages after installing look pale. Is the cartridge faulty?

Rarely. Toner compacts while a cartridge rides in a delivery truck, so remove it, rock it slowly a few times, and print a handful of normal pages — the density typically settles within that short run. If pages still come out faint or streaked, call us Monday through Friday, 9 AM to 5 PM CST, and we will work through it with you.

How fast will this single cartridge reach me?

Orders ship from whichever of our warehouses — IL, PA, GA or CA — sits closest to you, which keeps transit short. Exact timing and the full returns procedure are laid out on our shipping and returns page.

What protection comes with it once it is installed?

Every cartridge we sell carries a 1-year warranty, and returns are free for the same full year. If this unit disappoints at any point inside that window, you are not stuck with it — reach out and we will make it right.

What does this single cartridge cost per page?

At $56.27 for a cartridge rated at 20,000 pages, the running cost is about 0.28 cents per page at standard test coverage. Dense forms and heavy graphics raise that figure in practice because each page draws more toner, while everyday letters, invoices and reports land close to it. For a department printer, it is a useful budgeting number: multiply it by your monthly page count and you have a fair forecast of this machine's toner spend.

Can I keep a spare TK362 on the shelf without it deteriorating?

Yes. Leave the spare sealed in its box, stored flat in a cool, dry place away from direct sunlight and heat sources. Toner is a dry powder, so a sealed cartridge does not dry out or expire the way liquid ink can — one bought this quarter will still be ready when the installed cartridge runs out months later. When its turn comes, a gentle side-to-side rock before fitting settles the toner evenly, exactly as with a freshly delivered unit.

What should I do with the old cartridge after the swap?

Hold on to it, in the new cartridge's box, until the replacement has printed a few normal days without complaint — then send the empty out through your office's usual toner recycling or disposal route. Keeping it briefly means that if any question arises about either unit, both are on hand. Support runs Monday through Friday, 9 AM to 5 PM CST, and the cartridge is covered by a 1-year warranty with free returns for the same period.

Our department printer gets hammered at month-end. Is one cartridge enough of a buffer?

One TK362 carries a 20,000-page rating, which covers a long stretch even for a hard-working department machine — but a month-end close can burn through toner far faster than an average week. The cheap insurance is a glance at the level before the busy stretch starts: if the installed cartridge is already well used, order the next one ahead of the rush rather than discovering an empty printer in the middle of the close.

About This Cartridge

This page offers one compatible Kyocera-Mita TK362 black toner cartridge, built for the FS-4020DN. It is the straightforward choice for a buyer whose one workgroup printer just ran dry: a single unit rated at 20,000 pages, priced at $56.27, swapped in by hand in a couple of minutes, and backed by a 1-year warranty with 1-year free returns.