Frequently Asked Questions

What problem does a five-pack solve that smaller orders do not?

It turns toner into stocked infrastructure. With five TK362 cartridges on hand at $207.41, the supply cabinet — not a purchase order — answers every toner-out message, and one order covers a long run of printing for the FS-4020DN at 20,000 pages per cartridge.

How do we keep track of five cartridges moving through a shared cabinet?

A simple sign-out habit works: whoever takes a cartridge writes the date and their name on a sheet taped inside the cabinet door. That one line of handwriting shows the draw-down rate at a glance and tells the office manager exactly when the next five-pack should be ordered.

Will print darkness stay consistent from the first unit to the fifth?

That is the point of standardizing on one cartridge model. All five units are the same TK362 build, so density and page behavior stay uniform across the whole stock — nobody has to wonder which box will print differently from the last.

Can the pack be divided between two locations?

Easily. The cartridges are sealed one by one, so three can stay at headquarters while two go to a branch, or the split can follow whatever arrangement your sites use. A divided pack behaves exactly like separate cartridges, because that is what they are.

What if a cartridge opened many months from now turns out defective?

It is still covered. The 1-year warranty and 1-year free returns attach to every unit in the pack, so a cartridge that fails when its turn finally comes is handled on its own — the other units, used or sealed, are never dragged into the claim.

Who do we contact about delivery or a stock question?

Shipments originate from our warehouse network in IL, PA, GA and CA — whichever is nearest you — and the full timing and returns picture is on our shipping and returns page. People answer Monday through Friday, 9 AM to 5 PM CST.

What does the five-pack bring the cost per page down to?

At $207.41 for five cartridges — $41.48 per TK362 — the pack holds 100,000 rated pages, which works out to roughly 0.21 cents per page at standard coverage. That is the arithmetic behind stocking up: every cartridge drawn from the cabinet costs less per page than the same unit bought in a smaller quantity, and the saving repeats across the whole run of the pack.

A cartridge gives out in the middle of a long print run — what happens next?

Very little, by design. Whoever is at the FS-4020DN swaps in the next sealed TK362 from the cabinet, a job of a few minutes, and the run continues the same morning. The person who takes the cartridge adds their line to the sign-out sheet, so the interruption also updates the count. The machine never sits idle waiting on a courier, which is the entire point of the five-pack.

Our printing spikes at quarter-end — how does the pack absorb a surge like that?

The five sealed units act as a buffer: a heavy month simply draws the stock down faster instead of triggering an emergency order. After a spike, a glance at the cabinet shows where the level stands, and the shrinking line of boxes is the planning tool. When the last TK362 goes into the machine, that is the moment to place the next order, surge or no surge.

What should the cabinet routine be for empty cartridges?

As each spent TK362 comes out, it goes back into the packaging its replacement came in and into a corner of the cabinet reserved for empties, so used units are never mixed up with sealed stock. Collect several and recycle or dispose of them together. One exception: a cartridge that failed early stays separate and identifiable until its individual warranty claim is settled.

About This 5-Pack

Offered here is a five-cartridge pack of compatible Kyocera-Mita TK362 black toner for the FS-4020DN, priced at $207.41. It is aimed at the shared supply cabinet: five sealed 20,000-page units under one part number, checked out as needed, with the last box on the shelf acting as the reorder signal. A 1-year warranty with 1-year free returns stands behind every cartridge in the pack.