Frequently Asked Questions

Is the 20,000-page figure for the whole three-pack or for each cartridge?

Each cartridge. Every TK362 unit in this pack is independently rated at 20,000 pages on standard test coverage, so the rating describes the single cartridge you slide into the printer — the pack simply gives you three of them in one order at $131.85.

How do I estimate how long three cartridges will last my department?

Read the printer's page counter today and again in a month; that monthly volume is your burn rate. Divide it into the 20,000-page rating and you have a realistic months-per-cartridge estimate, which tells you whether a three-pack covers a quarter or most of a year for your team.

What is the sensible order for using the three units?

Oldest first. When the pack arrives, write the month on each box and line them up in that order, so stock rotates instead of one box aging at the back of the cupboard. All three units are identical, so rotation is about freshness of storage, not about any difference between cartridges.

Suppose the second cartridge I open prints badly — what happens to the rest?

Nothing changes for the other two. Warranty and returns work at the level of the individual cartridge: the faulty unit is replaced or refunded on its own under the 1-year warranty with 1-year free returns, while the remaining sealed unit stays in your stock, unaffected.

Can one three-pack be shared across more than one printer?

Yes. The three units are separately packaged, so a pack can be divided between machines or floors however your department is arranged — one installed, one with a second printer, one held centrally as the shared reserve.

Where does the shipment come from, and who helps if I have a problem?

Your order leaves the closest of our IL, PA, GA and CA warehouses; timing and returns details are on our shipping and returns page. For anything else, support is available Monday through Friday, 9 AM to 5 PM CST.

How much printing does the whole three-pack put in the cupboard?

Sixty thousand rated pages: three TK362 cartridges at 20,000 pages each. Framed against a monthly volume, that pool is easy to read — a department printing 5,000 pages a month is looking at roughly a year of supply, while one printing 2,500 a month is covered for about two years. The pack is one order that quietly removes toner from the agenda for that whole stretch.

A cartridge has waited months on the shelf — what should I check before fitting it?

Look at the packaging first: the seal should be unbroken and the box dry and undamaged. A TK362 stored sealed, flat, and away from heat keeps its condition across a long wait, so there is nothing to reprogram or prepare — if the packaging is sound, the cartridge goes straight in. If a box arrives or turns up crushed or opened, tell us before fitting it so it can be sorted out cleanly.

Why might the second cartridge seem to run out faster than the first?

Usually the work changed, not the cartridge. Every TK362 carries the same 20,000-page rating, but real consumption follows what the FS-4020DN is asked to print: a quarter of dense reports and heavy forms draws toner far faster than a quarter of plain correspondence. Seasonal peaks do the same. Comparing page-counter readings from each swap shows whether the machine's appetite grew — the cartridges themselves are identical.

How do I know a cartridge is genuinely finished rather than just low?

The low warning comes first and can run for some time. A cartridge is truly spent when output fades evenly across ordinary text pages and stays faded — at that point no patience will recover it, and the next sealed unit goes in. If a TK362 fades very early in its life instead, that is a different story: it is covered on its own under the 1-year warranty.

About This 3-Pack

This listing is a three-cartridge pack of compatible Kyocera-Mita TK362 black toner made for the FS-4020DN, at $131.85. It fits a small department that plans supplies on a quarterly rhythm: three sealed 20,000-page units, dated on arrival, rotated oldest-first, and drawn down against a burn rate you can measure from the page counter. Each cartridge stands on its own 1-year warranty with 1-year free returns.