Frequently Asked Questions

What does buying ten at once do to the price of each drum?

The case is $804.52, which brings each 113R671 down to $80.45 — against $97.09 for a single unit. Across the ten, that is $166.38 not spent compared with buying them one at a time, and for a part that facilities teams reorder on a cycle, the case price is the one that should anchor the annual supplies budget.

How much work stands behind a case of ten?

Each unit carries a rated service life of up to 20,000 pages, so the case represents up to 200,000 pages of drum life. Spread across a multi-machine site — or several sites maintained from one storeroom — that is drum cover planned in bulk: every machine drawing from the same shelf, the same box, the same part number.

How do we keep ten units straight in a storeroom?

The single part number does most of the work: one shelf position, one stock line, no near-identical variants to mix up. Write the delivery date on each box as the case is split, stack them flat, and fit oldest first. A simple count at month end — units in, units fitted — keeps the reorder point honest.

Two of our sites reported the same fault in the same month — is that a coincidence?

Probably not, and it is good news for planning. Drums wear by page count, so machines bought together and worked similarly reach the end of the drum's life together, showing the same repeating marks at the same spacing and the same grey background fog. Expect replacements to arrive in clusters, and hold stock for the cluster rather than for one machine at a time.

Can a unit sit in stores for a year before it is fitted?

Yes, provided it sits properly: sealed in its box, flat, in a cool dry store away from sunlight and heat. The drum surface is light-sensitive and easily marked by handling, which is exactly what the packaging protects against. A unit stored that way fits and performs the same whether it waits a month or a year.

What guarantee covers the case?

Every unit in the case carries a 1-year warranty, with free returns for a full year; the full terms sit on our shipping and returns page. Orders ship from warehouses in Illinois, Pennsylvania, Georgia or California, and the support desk is staffed Monday to Friday, 9 AM to 5 PM CST.

About This Xerox 113R671 Drum Unit 10 Pack

A case of ten compatible 113R671 drum units at $804.52 — $80.45 per unit — each rated for a service life of up to 20,000 pages, for machines in the 4118 listing family including the CopyCentre C20 and the WorkCentre M20. The facilities-sized option: one delivery, one shelf, one part number for every drum change on site. The wider range is on our Xerox page.