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Frequently Asked Questions
Our purchase orders go by part number — what exactly are we ordering here?
Five units of one part number: the 310-5402, Dell's high-yield black cartridge for the 1700-series mono lasers, rated at 6,000 pages per unit. That is the whole order, and its simplicity is the point of buying this way. A purchase order that reads "310-5402 × 5" cannot be misread, substituted or confused with a lookalike model variant, and the goods that arrive match the code on your printers' supply lists exactly. This listing is the part-number route to the pack — the same cartridges as the model-named 5-pack listings, filed under the identifier your purchasing system already uses.
What does the finance side see per cartridge?
$63.98. The pack total is $319.92 for the five, against $392.85 if the same cartridges were ordered one at a time at $78.57 — a difference of $72.93 on a single order line. For a finance team, the pack also reduces the paperwork around toner: one order, one invoice, one delivery, instead of five small transactions spread across the year. The per-page rate that falls out of the pack price is about 1.07¢, which is the figure to carry into any cost-per-page reporting.
How many pages does one order put on the shelf?
30,000 rated pages — five cartridges at 6,000 pages each, measured at the standard 5% coverage. In operational terms that is a deep buffer: a workgroup printing 2,500 pages a month takes a year to work through it, and even a heavy 4,000-page month rhythm consumes it in about seven months. An order of this size typically moves toner out of the monthly consumables conversation entirely and into the annual one, which is where purchasing departments prefer it.
Which printers should appear on our asset list for this part number?
The Dell Laser 1700, Laser 1700n and Laser 1710 — the three models built on the 310-5402 supply platform. If those are the mono lasers on your register, this single part number is the complete toner answer for all of them; there is no second code to stock. Should the fleet change within the family, the shelf stock follows without waste, because every unit in the pack fits every machine in the family.
How does bulk ordering by part number prevent the usual mistakes?
It removes the two classic failure points. First, model confusion: offices with several similar printers order the wrong model's cartridge because the names blur; a single shared code cannot blur. Second, dribble ordering: small, frequent, differently-priced purchases that nobody reconciles. One coded pack, reordered when the stock runs low, keeps the shelf, the register and the invoices in agreement. The discipline costs nothing — it is the same cartridges, ordered the organized way.
What warranty and returns cover applies to a purchasing-department order?
Each cartridge carries a 1-year warranty against defects, and the pack is covered by 1-year free returns if a cartridge does not perform as it should — the full terms are on our shipping and returns page. These are compatible cartridges built to the 310-5402 specification, not Dell-manufactured stock, and cover applies per cartridge. Our support team is available Monday to Friday, 9 AM to 5 PM CST for any pre-order confirmation a buyer needs.
What does a proper goods-in check look like for this pack?
Count five units, confirm every seal is intact, and read the code on every box: each one should say 310-5402. That minute at the delivery door is where a wrong or short shipment is cheapest to fix, because nothing has been opened or shelved yet. Once the check is done, a note of the delivery date on the carton gives stores the starting point for stock rotation. If the code on any unit does not match the order, keep that unit sealed and raise it straight away.
How should issues from a central pack be recorded?
With a line per cartridge: date issued, and which machine took it. For a part number shared across the Laser 1700, 1700n and 1710, that simple log does real work — it shows which machine consumes fastest, it proves how long each 310-5402 actually lasted in service, and it gives purchasing a usage rate based on evidence rather than estimates when the next order is justified. A notebook kept with the stock is enough; the discipline matters more than the format.
When is the right moment for a mid-year stock audit on a pack this size?
When the third cartridge is issued. Half the pack's 30,000 rated pages are then committed, and comparing the machines' page counters against the plan tells you whether the fleet is burning through stock faster or slower than the order assumed. Catching a faster burn at the halfway point means the next pack can be ordered on evidence, in good time — rather than discovered when the shelf is empty and a machine is already fading.
A unit arrives damaged, or with the wrong code on the box — what then?
Leave it sealed and set it apart from the good stock so it cannot be issued by mistake. An unopened 310-5402 is straightforward to resolve under the pack's terms — each cartridge carries a 1-year warranty and the pack is covered by 1-year free returns — whereas a unit that has been opened and fitted muddies an otherwise simple conversation. Quoting the part number from your order when you get in touch keeps the exchange on rails: the code is the one thing every side of the transaction agrees on.
About This Dell 1700 5-Pack (310-5402)
This is the part-number listing of the 5-pack: five compatible 310-5402 high-yield black cartridges, 6,000 rated pages each — 30,000 pages in total — for $319.92, which is $63.98 per cartridge and about 1.07¢ per page. The cartridges serve the Dell Laser 1700, Laser 1700n and Laser 1710. The pack ships from one of our four US warehouses in Illinois, Pennsylvania, Georgia or California, and is covered by our 1-year warranty and 1-year free returns. Model-named listings and other pack sizes are on our Dell toner page.
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