Frequently Asked Questions
Yellow never looks empty on the page — how do I know it has run out?
Watch the greens, not the yellows. Yellow is nearly invisible on its own, so a dying cartridge shows up as greens sliding toward blue and highlights losing their warmth. The printer's status screen will also flag the yellow slot directly. When either happens, the fix is the TK-562Y — code 1T02HNAUS0.
What is the exact code for the yellow in this family?
1T02HNAUS0, sold as the TK-562Y. Within the TK-562 family the AUS0 ending is yellow only; the near-identical codes belong to cyan (CUS0) and magenta (BUS0). Matching the AUS0 code to the cartridge coming out of your FS-C5300DN or FS-C5350DN guarantees the right color lands in the right slot.
How many pages should I expect from it?
The rating is 10,000 pages at 5% coverage, full capacity. Yellow is typically the slowest-spent color in general office printing, because few documents lay down much of it — so in practice this cartridge often outlasts the others even though all three colors share the same rating.
The printer stopped mid-run for yellow — can I swap it and continue?
Yes, that is exactly how the machine is designed to be handled. Pause the job, slide the spent yellow out, fit this cartridge until it seats, and resume. The other three cartridges keep whatever life they had; only the yellow slot was interrupted.
Anything to do before fitting a yellow that has sat on the shelf?
One thing: rock it gently side to side a few times so the toner inside is spread evenly before it goes in. A cartridge stored sealed, flat and away from heat or sunlight keeps its full quality on the shelf, and that quick rock is all the preparation it needs.
What cover does this cartridge carry?
A 1-year warranty and 1-year free returns, with the full conditions set out on our shipping & returns page. At $55.20 the cover applies to this single cartridge on its own — if it ever misbehaves, it is handled by itself.
The old yellow is out — what should I do with the spent cartridge?
Slip it back into the bag or box the new cartridge arrived in, so any remaining toner dust stays sealed inside rather than loose in the office. Keep it out of the general waste stream: hand it to your building's recycling or e-waste collection, or set it aside with other spent cartridges for a periodic drop-off. Never shake a spent unit out over a bin, and do not try to open it.
How do I make sure the cartridge in the delivery really is the yellow?
Before you break any seal, compare the code printed on the delivery box with the code on the cartridge you are taking out. The yellow reads 1T02HNAUS0, sold as the TK-562Y; the near-identical codes ending in CUS0 and BUS0 belong to the cyan and magenta. Catching a mismatch while the box is still sealed keeps a return simple, instead of discovering the wrong color with the printer already open.
How can I learn how long a yellow actually lasts in our office?
Write the fitting date on the box end, or note the page counter from the printer's status screen when the new TK-562Y goes in. When the next change comes, the difference tells you this machine's real yellow interval — how many pages and how many months — which is a far better reorder guide than the rating on the box, because yellow use swings widely with the documents an office prints.
Who do I contact if the new yellow prints badly from the very first page?
Our support team is available Monday to Friday, 9 AM to 5 PM CST. Have the cartridge code — 1T02HNAUS0 — and your printer model, the FS-C5300DN or FS-C5350DN, in front of you when you call or write, and describe what the test page shows. The cartridge carries a 1-year warranty with 1-year free returns, so a unit that misbehaves from day one is dealt with on its own under that cover.
About This TK-562Y Yellow Cartridge
This single yellow cartridge, 1T02HNAUS0 (TK-562Y), serves the Kyocera FS-C5300DN and FS-C5350DN and is rated at 10,000 pages. It is the quiet slot of the four — the one whose absence you notice in other colors rather than its own — and it is sold on its own at $55.20 so it can be replaced the moment the greens start to drift. It is a compatible cartridge built to the original TK-562Y specification, part of our Kyocera Mita compatible range. Orders leave from our warehouses in IL, PA, GA and CA, and our support team is available Monday to Friday, 9 AM to 5 PM CST.
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