Frequently Asked Questions
Why is this listing named "310-5402" instead of being named after a printer?
Because the part number is the one thing that never changes. Printer badges multiply — Dell sold this platform as the Laser 1700, the Laser 1700n and the Laser 1710 — but every one of those machines takes the same cartridge, and its name in every supply list, manual and stockroom record is 310-5402. Naming the listing by the code serves the people who order by code: purchasing departments, IT staff restocking from a spreadsheet, anyone holding a spent cartridge and reading the label. If the label in your hand says 310-5402, you are on the right page, whichever badge your machine wears.
What exactly does the code 310-5402 identify?
One specific cartridge: the high-yield black toner cartridge for Dell's 1700-series mono laser platform, rated at 6,000 pages. Not a range of cartridges and not a class — a single, defined item, which is precisely why the code is useful. When a supply list, a purchase order and a cartridge label all say 310-5402, there is no room for the near-miss mistakes that model names invite. This listing is the compatible version of that cartridge, built to the same specification and rating, priced at $78.57.
How do I confirm 310-5402 is what my printer takes?
Three quick checks, any of which settles it. Look at the label on the cartridge currently in the machine — the code is printed on it. Or open the printer's documentation and find the supplies section, where 310-5402 is listed for the Laser 1700, Laser 1700n and Laser 1710. Or check the ordering records from the last time toner was bought; offices that run these machines almost always have the code on file, because it is the only identifier that stays constant across the family's model names.
What do we get for $78.57 in page terms?
6,000 pages at the standard 5% coverage rating, which divides to about 1.31¢ per page. For a single printer printing a few hundred pages a month, that is a year or more between cartridge changes; for a workgroup machine, a season. The 310-5402 is the high-yield fill for its platform, so this code-name listing is not a small trial size — it is the full working cartridge the family's regular users reorder, at the family's best single-cartridge cost per page.
Does one code really cover three different printers?
Yes — Dell built the Laser 1700, Laser 1700n and Laser 1710 on a shared supply platform, and 310-5402 is that platform's cartridge. It is more common in workgroup printers than people expect: the differences between the models sit in the machines, not in the consumable. Practically, it means an office running two or three of these models stocks a single cartridge code, and a cartridge bought for one machine is never stranded if that machine is swapped for another in the family.
What cover comes with this cartridge?
A 1-year warranty against defects and 1-year free returns if the cartridge does not perform as it should — full terms on our shipping and returns page. It is a compatible cartridge built to the 310-5402 specification, not a Dell-manufactured one, and the warranty and returns window are the assurance behind it. If you are ordering for an organization and need anything confirmed before buying, our support team answers Monday to Friday, 9 AM to 5 PM CST.
About This 310-5402 Cartridge
This listing is the code-named route to the same cartridge: a single compatible high-yield black toner cartridge, part number 310-5402, rated at 6,000 pages and priced at $78.57 — about 1.31¢ per page. It serves the Dell Laser 1700, Laser 1700n and Laser 1710. It ships from one of our four US warehouses in Illinois, Pennsylvania, Georgia or California, and is covered by our 1-year warranty and 1-year free returns. Model-named listings and the rest of the range are on our Dell toner page.
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