Frequently Asked Questions
Several of us print to the same 1720dn. How does shared use change cartridge life?
A shared printer consumes toner on everyone's schedule, not one person's. A 310-8707 rated at 6,000 pages might last a single user most of a year, but a 1720dn serving six or eight people can burn through that rating in eight to twelve weeks. The cartridge does not wear out faster per page — the pages simply add up from many desks at once. If your 1720dn is a shared machine, plan reorder timing around the group's total volume, not the lightest user's.
How do we know when to reorder so the printer never sits empty?
Watch the page counter, not the calendar. Note the count when you install this cartridge; when the counter approaches roughly 5,000 pages since the swap, order the next 310-8707. That leaves a buffer for delivery time. Because orders leave from our warehouses in IL, PA, GA and CA, most offices see their cartridge quickly, but a shared printer with no spare is the one that always runs dry on the busiest morning of the month.
What does toner cost per person when the whole team shares one machine?
Divide it out: at $91.92 for 6,000 rated pages, the cost is about 1.53 cents per page regardless of who pressed print. If your 1720dn produces, say, 12,000 pages a year across the team, that is two cartridges and roughly $184 a year in toner — a simple line to put in an office budget. There is no volume trick here; the number is the number, and it is the same for every user on the machine.
One user's jobs look fine but another's come out streaky. Cartridge or printer?
If streaks appear on every job from every user, suspect the cartridge first — remove the 310-8707, rock it gently side to side to redistribute the toner, and print a test page. If the defect follows one application or one type of document only, the issue is more likely in the file or driver settings than in the toner. Consistent light streaks down the same edge of every page usually mean the cartridge is nearing empty.
Does this cartridge fit our Dell 1720dn?
Yes — this compatible high-yield black cartridge, part number 310-8707, is the cartridge made for the Dell 1720dn and its 1720 family. If your purchasing list carries the numeric code instead of the model name, match 310-8707 and you are ordering the same cartridge this listing describes. You can browse the wider Dell range on our Dell brand page.
What if the cartridge arrives and something is wrong with it?
It is covered for a full year: a one-year warranty plus one year of free returns, with the details on our shipping and returns page. A defective or disappointing cartridge is not your team's problem to absorb. Questions before or after ordering are handled by our support staff Monday through Friday, 9 AM to 5 PM CST.
About This Dell 1720dn Cartridge
This is a single compatible Dell 310-8707 high-yield black toner cartridge for the Dell 1720dn, rated at 6,000 pages for $91.92. It suits a shared workgroup printer where several people draw on the same cartridge and reorder discipline matters more than bulk buying. Expect about 1.53 cents per page at the rated yield — stated plainly, because shared machines make toner costs visible to everyone.
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