Frequently Asked Questions

What does the second drum in this 2-pack actually buy me?

Timing. A drum gives no polite advance warning schedule — quality slips, and the day it slips is the day you need the replacement in your hand. With this 2-pack of 101R00474 units, one goes into the printer and the second waits sealed on the shelf, so the next change is a five-minute swap instead of an order-and-wait. Between the two units you hold 20,000 pages of imaging life in total.

How does the pricing of the pair work out?

The 2-pack is $47.28, which is $23.64 per drum against $32.88 bought singly — a saving of $18.48 across the pair, and the imaging cost drops to about 0.24 cents per page. Nothing about the units changes: same 101R00474 part, same 10,000-page rating each, just two of them in one box at a lower per-unit price.

Do both drum units go into the printer together?

No — the printer holds exactly one drum unit at a time. The second unit in this pack is shelf stock, not a paired component. Fit one, store one. When the fitted drum reaches the end of its life, the spare comes out of its packaging and the cycle starts again. Buying two at once is simply cheaper and faster than buying the second one in a panic later.

How should the spare unit be stored?

Sealed in its packaging, flat, in a normal room — the drum surface is light-sensitive, so the wrapping stays on until fitting day, and a dark cupboard or drawer beats a sunny shelf. Stored that way, a drum is happy to wait: its rating is counted in pages imaged, not in months spent in the cupboard, so a spare bought today loses nothing by being fitted next year.

Which printers do these drums fit?

Both units are the 101R00474 drum shared by the Phaser 3260 and the WorkCentre 3215. If your office runs one of each, this single part number covers both machines — the spare on the shelf fits whichever printer needs it first.

What warranty and shipping apply to the pack?

Both units carry a one-year warranty and free returns for a year, as described on the shipping and returns page. Orders leave from our IL, PA, GA and CA warehouses, with support available Monday to Friday, 9 AM–5 PM CST. The wider range for these models is on the Xerox toner page.

About This 101R00474 2-Pack

The working spare, doubled: two compatible 101R00474 black drum units for $47.28 — $23.64 a unit, $18.48 less than two singles — giving 20,000 pages of imaging life across the pair for the Phaser 3260 and WorkCentre 3215. One for the machine, one for the shelf, so a worn drum never becomes a stopped printer.