Frequently Asked Questions

Our E525W prints have gone dull and the greens look yellow — is the cyan cartridge the cause?

Very possibly. When cyan runs low, blues wash out first, then greens drift toward yellow because green is mixed from cyan plus yellow. If your E525W still prints strong reds and yellows but skies look pale and grass looks straw-colored, the 593-BBJU cyan is the cartridge to suspect. Check the printer's toner gauge for cyan before replacing anything else.

Can I replace only the cyan cartridge, or do all four have to change together?

Only the empty one. Each color in the E525W is an independent unit, so swapping in a fresh 593-BBJU does not disturb your black, magenta, or yellow cartridges, and there is no need to replace toner that still has life in it. Mixing a new cyan with partly used other colors is completely normal.

How long does a 1,400-page rating last in a real home office?

Honestly, it depends on what "color printing" means in your house. School projects, the odd boarding pass with a color logo, and a photo now and then can make 1,400 rated pages last a year or more. Print color newsletters or presentation decks weekly and the same cartridge may be done in a couple of months. At $28.85 and roughly 2.06 cents per rated page, budget-wise it is a light-duty supply, not a high-volume one.

How should I store a spare 593-BBJU?

Keep it sealed in its bag, flat, in a cool dry drawer away from sunlight and heat vents. Stored that way, a spare keeps well for an extended period. Do not open it until you are ready to install it — once the seal is off, toner is exposed to air and humidity.

What if the new cartridge does not fix the pale output?

First print a cleaning or calibration cycle from the E525W menu and try again; residue and calibration drift can mimic an empty cartridge. If output is still wrong, contact us — this compatible 593-BBJU is covered by a 1-year warranty and 1-year free returns under our shipping and returns policy, so a genuinely faulty unit will not leave you out of pocket.

Who do I talk to if I need help choosing or installing?

Our support team answers Monday through Friday, 9 AM to 5 PM Central. Orders ship from warehouses in Illinois, Pennsylvania, Georgia, and California. More cartridges for this printer family are listed on our Dell toner page.

About This E525W Cyan Cartridge (593-BBJU)

This listing is the E525W-addressed version of the 593-BBJU cyan cartridge: a compatible single cartridge rated at 1,400 pages for $28.85, around 2.06 cents per page. The yield is short by design — the E525W is a compact desktop machine — so this cartridge makes the most sense for homes and small offices that print color in bursts rather than all day. It is covered by a 1-year warranty with 1-year free returns, ships from IL, PA, GA, or CA, and our support team is on hand weekdays 9 to 5 Central if anything about it gives you trouble.