Frequently Asked Questions

• How many pages does the PGI-250XL print?

  It is rated at up to 500 pages — Canon's own published figure for the XL tier. Page counts are measured on standard test pages at around 5% coverage, so your own yield moves with what you print: dense photos use far more ink than text.

• Which printers take the PGI-250XL?

  It fits Canon PIXMA iP7220, Canon PIXMA iP8720, Canon PIXMA iX6820, Canon PIXMA MG5420 and 9 more. The complete verified list is in the Compatible Printers section on this page — check your model there before ordering.

• What is the difference between the two blacks in this family?

  The pigment black is the document tank: it prints sharp, water-resistant text and is the black your letters and reports come from. Both tanks sit in the printer at the same time and each is replaced on its own schedule.

• Is this the standard or the high-yield version?

  This is the XL (high-yield) fill — the singles we list for this family are all XL. Canon also sold a standard fill under the same family numbers; the XL tanks hold more ink and cost less per page.

• Does this cartridge have a chip?

  Yes — a new compatible chip that reports ink levels to the printer, so the low-ink warnings keep working. It is not a refilled original shell with a reset chip.

• Can I mix this cartridge with genuine Canon cartridges?

  Yes. Each slot is read independently, so a compatible tank beside genuine Canon tanks (or the other way round) prints normally — you can switch one color at a time.

• My printer shows a message after installing — what do I do?

  Acknowledge the on-screen message, reseat the cartridge until it clicks, and restart the printer. If the message persists, wipe the gold chip contacts with a dry lint-free cloth and reinstall.

• Is this a genuine Canon PGI-250XL?

  No. It is a Clever Supplies compatible cartridge built to the PGI-250XL specification and covered by our lifetime warranty. It is not manufactured by Canon; the Canon name appears only to identify the printers it fits.

• What if the cartridge leaks, is not recognized or prints badly?

  Stop and contact us — do not keep printing on a faulty cartridge. The lifetime warranty covers recognition failures, leaks and print-quality defects: we replace the cartridge or refund you, and returns are free for the first year.

• What does the water resistance of this pigment black mean in everyday use?

  The PGI-250XL is the document tank, and its pigment ink is made for paper that gets handled. Letters, reports, invoices and forms printed from it shrug off the small accidents of office life — a damp hand, a light splash, a page carried out in drizzle — without the text dissolving or feathering the way ordinary ink would. That is why the two blacks in this family divide the work the way they do: documents come from this tank so they can survive filing, mailing and handling. For paperwork you intend to keep, sign or send, this is the tank doing the quiet, practical work behind the words.