Frequently Asked Questions

• How many pages does the PGI-225PGBK print?

  It is rated at up to 340 pages — the cartridge supplier's rating — Canon published no official yield table for this family. Page counts are measured on standard test pages at around 5% coverage, so your own yield moves with what you print: dense photos use far more ink than text.

• Which printers take the PGI-225PGBK?

  It fits Canon PIXMA iP4820, Canon PIXMA iP4920, Canon PIXMA iX6520, Canon PIXMA MG5120 and 10 more. The complete verified list is in the Compatible Printers section on this page — check your model there before ordering.

• What is the difference between the two blacks in this family?

  The pigment black is the document tank: it prints sharp, water-resistant text and is the black your letters and reports come from. Both tanks sit in the printer at the same time and each is replaced on its own schedule.

• Does this cartridge have a chip?

  Yes — a new compatible chip that reports ink levels to the printer, so the low-ink warnings keep working. It is not a refilled original shell with a reset chip.

• Can I mix this cartridge with genuine Canon cartridges?

  Yes. Each slot is read independently, so a compatible tank beside genuine Canon tanks (or the other way round) prints normally — you can switch one color at a time.

• My printer shows a message after installing — what do I do?

  Acknowledge the on-screen message, reseat the cartridge until it clicks, and restart the printer. If the message persists, wipe the gold chip contacts with a dry lint-free cloth and reinstall.

• Is this a genuine Canon PGI-225PGBK?

  No. It is a Clever Supplies compatible cartridge built to the PGI-225PGBK specification and covered by our lifetime warranty. It is not manufactured by Canon; the Canon name appears only to identify the printers it fits.

• What if the cartridge leaks, is not recognized or prints badly?

  Stop and contact us — do not keep printing on a faulty cartridge. The lifetime warranty covers recognition failures, leaks and print-quality defects: we replace the cartridge or refund you, and returns are free for the first year.

• Why does the water resistance of this tank matter in practice?

  Because documents get handled, marked up and occasionally splashed. The PGI-225PGBK is the pigment document tank, and pigment text sits on the paper rather than soaking into it, which is why it stays sharp and readable when a page is highlighted, carried in a folder, or caught by a few drops of water that would smear dye-based print. For contracts, forms, school paperwork and anything you file and revisit, that durability is the working difference between the two blacks in this family — the photograph tank is built for rich dark tones on photo paper, this one is built for text that has to survive real life.

• Will my page count come closer to the rating than a photo printer's would?

  Very likely, yes. The PGI-225PGBK's rating of up to 340 pages is measured on standard test pages at around 5% coverage — and ordinary documents live close to that figure, since a typical letter or report covers roughly that share of the page in text. Dense photographs are what pull real-world yields far below the rating, and photographs are the other black's job. A household or office printing mainly letters, forms and reports from this tank should see a count in the rating's neighborhood, dipping mainly in months full of bold headings, logos and shaded form boxes that raise coverage above the test standard.