Frequently Asked Questions

Why does the cyan on our WorkCentre seem to run down faster than the page count suggests?

Because a multifunction machine feeds the cyan from two directions. Alongside ordinary printing, every colour copy that passes over the glass of your WorkCentre 6515 draws on the same 106R03690 supply, and copies rarely get counted in anyone's mental tally. The 2,400-page rating on this cartridge is also struck at 5% coverage — a copied page carrying a colour photo, a highlighted form or a full-bleed flyer uses several times that. Add the two together and a busy front desk can work through a cyan that looked, on paper, like it should have lasted the quarter.

What does a page from this cartridge cost us?

The 106R03690 on this listing is priced at $26.02 and rated at up to 2,400 pages, which divides out to about 1.08 cents per page at the standard coverage measure. For a small office that figure is usually the right way to judge the cartridge: the outright spend per unit stays modest, the machine is a compact desktop unit rather than a production printer, and at typical mixed copy-and-print volumes a cyan change is a few-times-a-year event rather than a monthly one. Offices copying colour photographs all day will see a higher real-world cost per page, because coverage — not the cartridge — is what drives it.

Our copies have gone pale in the blues — is it the cartridge or the machine?

A quick test separates the two. Print a colour page from a computer as well as making a colour copy: if the blues are washed out on both, the cyan cartridge is running low, since print and copy share the same 106R03690 supply. If prints look right but copies alone are pale or streaky, the problem sits on the copy side — a marked scanner glass or a copy-density setting that has been nudged — and a new cartridge will not fix it. When both routes fade together, swapping the cyan is the answer; when only the copy path fades, clean the glass first and save the cartridge money.

Do the other colours have to be changed at the same time?

No. The colour units on this platform are independent: the magenta is part number 106R03691, the yellow is 106R03692, and this cyan is the 106R03690, and each can be swapped on its own the moment its output fades. A multifunction machine will usually keep printing black-only work with a colour bay empty, so there is no need to stock or fit a full set in a panic — replace the drained colour, note which one it was, and expect its partners to follow in rough rotation rather than on the same day.

Which machines does this cartridge go into?

This cyan is made for the WorkCentre 6515 and the Phaser 6510. The multifunction and the printer-only model are built on the same colour engine and accept the same cartridges, so a workplace running one of each can hold a single spare cyan, the 106R03690, for both machines. The reliable check before ordering is the code printed on the label of the cartridge coming out — if it reads 106R03690, the cartridge on this listing is its direct replacement.

What happens if the cartridge turns out to be faulty?

It is covered, without a fuss: every cartridge we sell, this 106R03690 included, comes with a 1-year warranty and 1-year free returns, so a unit that leaks, prints pale from new or fails early is replaced or refunded. Orders ship from the closest of our warehouses in Illinois, Pennsylvania, Georgia and California, and the full wording on delivery times and returning an item is set out on our shipping & returns page. If you want a person to check anything before you order, our support team is on hand Monday to Friday, 9 AM to 5 PM CST.

About This WorkCentre 6515 Cyan Toner Cartridge

This is a single compatible cyan toner cartridge, part number 106R03690, for the Xerox WorkCentre 6515 colour multifunction printer and its Phaser 6510 printer-only sibling. On this listing it is rated at up to 2,400 pages and priced at $26.02 — about 1.08 cents per page — a fit for the way a 6515 actually earns its place in a small office: colour copies at the glass, scanned documents sent on their way, and everyday colour printing in between, all drawing on the one cyan supply. The cartridge is a single sealed unit, ready to fit out of the box, and it is covered by our 1-year warranty and 1-year free returns. You will find the rest of the Xerox range on the site, and whichever of our IL, PA, GA or CA warehouses dispatches your order, support answers Monday to Friday, 9 AM to 5 PM CST.