Frequently Asked Questions

Who is a ten-cartridge order actually built for?

For volume, not for a single quiet desk: multiple departments drawing on one purchasing account, several sites running the same printer models, or one very busy machine room. At $250.49, the 10-pack turns a year of small repeat orders into one planned purchase, with the stock already on site when it is needed.

What should we check when a carton of ten arrives?

Count the units, look over the outer packaging for crush damage, and confirm the TK132 number printed on the boxes matches what purchasing ordered. Each cartridge inside is individually sealed, so a quick receiving check takes minutes — and if anything arrives damaged, report it promptly so it can be put right under the 1-year free returns.

Can the ten cartridges be divided among different departments or buildings?

Freely. Because every unit is sealed separately, the stock splits any way you like — a few cartridges to each floor or site — with nothing repackaged or exposed. Orders leave from our warehouses in IL, PA, GA and CA, and delivery arrangements are covered on our shipping and returns page.

Is there a risk in holding this much toner for a long stretch?

Only if it is stored carelessly. Kept sealed, flat and in a dry room at ordinary temperatures, TK132 cartridges hold up well over a long holding period. Work through them in the order received, and a bulk stock behaves the same on its last cartridge as on its first.

One unit out of the ten fails months after the order — how is that handled?

On its own. Warranty claims attach to the individual cartridge, so the faulty unit is exchanged or returned without touching the other nine or reopening the whole order. Each cartridge carries a 1-year warranty, and support is available Monday through Friday, 9 AM to 5 PM CST to handle the claim.

What should purchasing put on the PO to make sure we receive exactly this cartridge?

The cartridge number: TK132. That single code is what the FS-1028mfp, FS-1128mfp and FS-1300D all call for, and quoting it on the purchase order avoids look-alike numbers for other models. If the order is being placed for a mixed fleet, the TK132 line is the one that serves all three machines.

How can several departments keep track of a shared stock of ten cartridges?

Run a simple issue sheet with the stock: date, department or machine, and initials each time a TK132 is taken. The sheet quickly shows which sites burn through cartridges fastest, which is exactly the information purchasing needs to size the next order and to spot a machine whose consumption has suddenly jumped.

A unit from this order has been stored for the better part of a year — how should it be prepared?

Check the seal is intact and the box dry, then rock the cartridge gently from side to side several times before fitting it. Long storage lets toner settle and pack down on one side; rocking levels it so the first pages print evenly. After that brief preparation, a stored TK132 behaves like a freshly delivered one.

How should we think about the pack's total page figure when budgeting?

Ten cartridges at 7,500 rated pages gives 75,000 pages on paper, but that rating assumes standard coverage. Fleets printing forms, statements and graphics-rich pages will land noticeably below it. Budget from your own replacement history — how long a TK132 actually lasts on your FS-1028mfp, FS-1128mfp and FS-1300D machines — and treat the rated total as a ceiling, not a forecast.

What is the sensible routine for the empties a ten-pack produces?

Box each empty as it comes out of a machine and return the boxed units to the central store. When a batch has accumulated, send them to a toner recycling collection together instead of one by one. Centralizing the empties keeps powder contained, avoids empties lingering on desks across sites, and gives a clean count against the issue sheet.

About This 10-Pack

Ten black Kyocera-Mita TK132 cartridges bought as a single procurement line for $250.49, feeding the FS-1028mfp, FS-1128mfp and FS-1300D wherever they are installed. Each unit is separately sealed and rated at 7,500 pages per cartridge, and each carries its own 1-year warranty with 1-year free returns.