Frequently Asked Questions

• How many pages does the HP 3YM57AN print?

  HP rates the 3YM57AN at about 240 pages under ISO/IEC 24711 test conditions, printing standard pages at around 5% coverage. Your own count will move with coverage, paper and settings — dense colour pages use far more ink than plain text.

• Which printers take the 3YM57AN?

  It fits DeskJet 1255, DeskJet 2710e, DeskJet 2720e, DeskJet 2721e and 51 more. The complete verified list is in the Compatible Printers section on this page — check your model there before ordering.

• Black or tri-color — do I need both?

  The printer needs both slots filled to print. The black cartridge prints text; the tri-color holds cyan, magenta and yellow in one body — when one colour runs out, the tri-color cartridge is replaced as a unit.

• Where is the printhead on this cartridge?

  Built into the cartridge itself. Every swap fits a fresh printhead, which is why a new cartridge often clears streaks and missing colours that cleaning cycles could not fix on these models.

• Standard or XL — which should I buy?

  This is the high-yield version, rated at about 240 pages. It costs more up front than the standard cartridge and far less per printed page, so it is the right pick for regular printing; the standard size suits a printer that only runs occasionally.

• Is the 3YM57AN pigment or dye ink?

  It is pigment ink — the same ink technology HP uses in the original 3YM57AN — so text stays sharp and resists water and highlighter smear.

• Is there a chip on this cartridge?

  Yes — a new compatible chip that reports ink levels to the printer, so the low-ink warnings keep working. It is not a refilled original shell with a reset chip.

• The printer is showing a warning after I installed it — what now?

  Acknowledge the on-screen message, reseat the cartridge until it clicks, and restart the printer. If the warning persists, wipe the gold chip contacts with a dry lint-free cloth and reinstall. This family runs HP dynamic security: the printer checks the cartridge chip, and HP firmware updates can change what is accepted. Our cartridges carry a new compatible chip built for these models; if a future HP firmware update ever blocks a cartridge, the lifetime warranty covers you — contact us and we will put it right.

• Will this work if my printer uses HP+?

  if your printer was set up with HP+, it accepts original HP cartridges only — that lock is part of the HP+ program and applies to every non-original cartridge, ours included. On printers that are not HP+-locked, these cartridges install and print as normal.

• Will this work if my printer uses HP+?

  if your printer was set up with HP+, it accepts original HP cartridges only — that lock is part of the HP+ program and applies to every non-original cartridge, ours included. On printers that are not HP+-locked, these cartridges install and print as normal.

• Can I run this alongside original HP cartridges?

  Yes. Each slot is read independently, so a compatible black alongside original colours (or the other way round) prints normally.

• Is this a genuine HP cartridge?

  No. It is a Clever Supplies compatible cartridge built to the 3YM57AN specification and covered by our lifetime warranty. It is not manufactured by HP; the HP name appears only to identify the printers it fits.