Frequently Asked Questions

• What is in this set of 5?

  The box holds: C2P05AN (600 pages), C2P07AN (415 pages). Each cartridge is individually sealed.

• Which printers does this set fit?

  The set fits ENVY 5540, ENVY 5542, ENVY 5544, ENVY 5545 and 29 more. The complete verified list is in the Compatible Printers section on this page.

• Black or tri-color — do I need both?

  The printer needs both slots filled to print. The black cartridge prints text; the tri-color holds cyan, magenta and yellow in one body — when one colour runs out, the tri-color cartridge is replaced as a unit.

• Do these cartridges include the printhead?

  Yes — on this family the printhead is part of the cartridge, so every cartridge in the set brings a fresh printhead with it.

• Are all the cartridges in this set chipped?

  Yes. Every cartridge in the set carries a new compatible chip that reports its own ink level to the printer.

• Set or singles — which is better value?

  Yes — the set is priced below the same cartridges bought one by one, and one box restocks every slot at once. Check the per-cartridge yields above against your usage.

• Can I fit one cartridge now and keep the rest sealed?

  Yes. Open and install only the colour the printer asks for, and keep the rest sealed — they store fine for when their turn comes.

• A warning appeared after fitting this cartridge — how do I clear it?

  Acknowledge the message, reseat the cartridge until it clicks and restart the printer. Most warnings are a one-time notice that a non-original cartridge was fitted.

• My printer came with setup cartridges — can I use this 62?

  Yes. Setup cartridges are only for the printer's first initialisation; once the printer has been set up, standard retail cartridges like this 62 are what it takes.

• Is this set made by HP?

  No. It is a Clever Supplies compatible set built to the original HP specifications and covered by our lifetime warranty. It is not manufactured by HP.

• Am I covered if just one cartridge in the box is bad?

  Contact us with the colour and the problem — the lifetime warranty covers each cartridge in the set individually, so a single faulty cartridge is replaced on its own.

• Which cartridge in the set runs out first?

  It depends on what you print: text-heavy use drains the black first, photo and graphics work drains the colours. Each cartridge reports its own level, and the spares from this set store sealed until their slot asks for them.