Frequently Asked Questions
What does the Premium Quality label on this 5 pack actually mean?
Honest answer: it is the name of this listing variant, not a different cartridge. Inside are five black TK-677 cartridges carrying part number 1T02H00US0, each rated at 20,000 pages — the same specification as the standard 5 pack. We would rather tell you that plainly than dress the label up as a technical upgrade it is not.
Am I paying extra for the word Premium?
No. This Premium Quality 5 pack is priced at $725.35 — exactly the same price as the standard 5 pack of the same cartridge. The name adds nothing to the bill, and it changes nothing about the cartridges, their yield or their fit. You are paying for five cartridges, full stop.
How do I verify these are the right cartridges for our machine?
Compare the label on any cartridge you pull from the box with the label on the unit currently in your copier. Both should read 1T02H00US0 and TK-677. Those two codes are the identity check; if they match, the cartridge is the correct one for the machine, whichever listing name it was ordered under.
What is the sensible way to work through five cartridges?
Install one, keep four sealed. Write the arrival month on each outer box, store them flat in a dry cupboard away from heat and sunlight, and always open the oldest box next. A note on the cupboard door when you take the fourth cartridge is a good prompt to place the next order before the shelf is bare.
Does the Premium name change the warranty or returns in any way?
It changes neither, in either direction. These cartridges carry the same 1-year warranty and the same 1-year free returns as every other listing of this cartridge, with the details published on our shipping & returns page. A unit that fails — even one opened late in the year — is replaced or refunded individually.
Who do we contact if a cartridge gives trouble?
Our support team, Monday through Friday, 9 AM to 5 PM CST. Tell us the order number and which unit in the pack is misbehaving; the other four are unaffected by the claim and stay in your stock. Shipments originate from our IL, PA, GA and CA warehouses, so replacements are not crossing the country from a single depot.
What should I count and inspect when this pack arrives?
Five individually sealed cartridges, each labeled 1T02H00US0 and TK-677. Count them against the delivery note before signing, and look over the outer carton for crush damage — note anything visible on the delivery record. A dented shipping carton rarely means a damaged sealed unit, but recording it on arrival keeps any later claim straightforward, and the count is what catches a short shipment.
Can I mix these Premium units with the standard 5-pack on the same shelf?
Yes. The cartridges are the same: the same part number, the same TK-677 name, the same 20,000-page rating and the same price. Rotation stays oldest first no matter which listing a unit came from, so shelve Premium and standard units together in arrival order and draw from the front. The label on the listing changes nothing about the unit inside the box.
What if the last unit in the pack fails after sitting sealed for most of the year?
It is handled on its own under the same 1-year warranty and 1-year free returns that cover every unit in the pack — the cover runs per cartridge, whenever it is opened. Have the order number and the unit's label details ready when you contact support, Monday through Friday, 9 AM to 5 PM CST, and the other units stay in your stock untouched by the claim.
How do I keep the claim paperwork straight across five identical boxes?
Write the arrival month on each box when the pack lands, and keep the order confirmation with the pack. If a unit ever fails, note which box it came from and its month mark — that ties the faulty TK-677 to the order in one line, without disturbing the other four cartridges or forcing anyone to guess which unit was involved.
About This Premium Quality 5 Pack
This listing is the Premium Quality presentation of the compatible TK-677 black cartridge (1T02H00US0) for the KM-2540: five sealed cartridges, each rated at 20,000 pages, at $725.35 — the same price as the standard 5 pack, because the cartridges themselves are the same. It is part of our compatible Kyocera-Mita range for offices that standardise their supply cupboard on one dependable code.
See Compatible Printers
Read more about our ink!
