Frequently Asked Questions
What should our purchasing department put on the order line?
Quote both identifiers so there is no ambiguity at goods-in: Kyocera part number 1T02H00US0, series name TK-677, black, 5 pack. This listing is priced at $725.35 for the five cartridges. When the paperwork, the box label and the cartridge label all carry the same two codes, receiving staff can sign off in seconds.
Are all five cartridges in the box identical units?
They are. Every one of the five is the same black TK-677 cartridge with the same 20,000-page rating, each sealed in its own wrapping. That uniformity is the point of the 5 pack: a supply room standardises on a single code, and print quality stays consistent from the first unit drawn from the box to the last.
What should we check when the delivery arrives?
Count the individually wrapped cartridges against the delivery note before signing, and note any crushed or torn outer packaging with the carrier. Because each unit is sealed separately, a dented shipping carton rarely means a damaged cartridge — but recording it on arrival keeps any later claim straightforward.
How do we keep track of five cartridges across departments?
A simple sign-out habit works: write the month on each box as it enters the cupboard, take the oldest first, and log which department drew it. When the second-to-last box leaves the shelf, that is the natural trigger to reorder this 5 pack, so the cupboard never quite empties before the next shipment lands.
Can sealed cartridges sit in storage for months without harm?
Yes, as long as they stay sealed, flat and in a cool, dry place away from direct sunlight and heat sources. Toner does not spoil on a schedule the way liquid ink can; a cartridge drawn from the back of the cupboard late in the year installs and prints the same as one used in the week it arrived.
One cartridge out of the five is faulty. Do we send the whole pack back?
No. Coverage is per unit: the faulty cartridge is replaced or refunded on its own under the 1-year warranty and 1-year free returns, and the remaining four stay in your stockroom. Reach our support team Monday through Friday, 9 AM to 5 PM CST with the order details and we will process just that unit.
How much printing does a full five-pack actually hold?
Five cartridges at 20,000 pages each add up to 100,000 pages at standard coverage — that is the capacity sitting in the cupboard after one delivery. The sign-out log turns that headline into a real schedule: after the first two units are used, the dates on the log show the office's true burn rate, and from there you can see whether the pack covers a quarter or stretches well beyond it.
How do I keep TK-677 boxes from getting mixed up with other toner on the same shelf?
Keep the five together with their labels facing out, and check each box for 1T02H00US0 and TK-677 before it goes on the shelf. In a shared store room holding several cartridge codes, a look-alike box is the usual mistake — and the two-code check from the purchase order is the same check at the shelf, applied at the moment a box is put away rather than months later when it is picked up.
We are moving offices halfway through the pack — how do the sealed units travel?
Exactly as they store: sealed, flat, in their own boxes, in a dry place away from heat and direct sunlight. Pack them flat in a crate rather than loose under heavier items, and on arrival shelve them oldest first again using the month marks already written on the boxes. A move changes the room, not the storage rule, and sealed toner travels well when it is not crushed or baked.
What do we do with the empty cartridges as the pack is used up?
Keep a marked box or bag in the same cupboard for spent TK-677 units and drop each empty in as it comes out of the machine. That keeps empties out of general waste, keeps them away from the sealed stock, and lets the whole collection go out together when the pack is finished — one tidy clear-out instead of five separate ones.
About This 5 Pack
Five compatible 1T02H00US0 (TK-677) black cartridges for the KM-2540, packed for organisations that buy toner as a planned supply rather than an emergency purchase. Stock ships from our warehouses in IL, PA, GA and CA, with delivery and returns handled as set out on our shipping & returns page. The listing sits within our compatible Kyocera-Mita range covering the wider KM fleet.
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