Frequently Asked Questions

Everything we print has gone cold lately — greens look blue and oranges look red. What is failing?

Almost certainly the yellow cartridge. Green is printed from cyan plus yellow, so when yellow fades the green collapses into blue; orange is magenta plus yellow, so it hardens into plain red. Black text and pure blues stay perfect, which makes the whole page read as "cold" rather than broken. A fresh 106R02604 brings the warm half of the palette back.

Why did the problem get all the way to a customer before anyone here noticed?

Because yellow fails invisibly. It is the palest color on the page, it never appears in text, and the printer keeps producing tidy, sharp output while the warmth drains out — there are no streaks or smears to raise the alarm. Most offices discover an empty yellow from a photograph or a chart, not from the machine, and usually later than they would like.

What does a 4,500-page rating mean in real office time?

The rating assumes the standard 5% of the page is covered, and at $71.01 this cartridge works out to roughly 1.58 cents per page. A desk that prints a handful of color pages a day can run one 106R02604 for the better part of a year; a desk printing full-color handouts daily will move through it far sooner, because dense color spends the rating proportionally faster.

The listing title says "Toner Cartridges" — how many cartridges does this order deliver?

One. The plural in the title is catalog phrasing, not a quantity: this is a single 106R02604 yellow cartridge, and a single cartridge is what the box contains. If you want a spare waiting in the cupboard as well, that is a second unit ordered on purpose.

Should I swap at the first pale print, or run the old cartridge right down?

Match the decision to the work. For drafts and internal pages, run it down — the output stays legible to the last sheet. For anything a client sees, swap when the warmth first goes, because yellow loss is gradual and there is no clean line between "slightly cold" and "obviously wrong." The removed cartridge keeps whatever life is left for draft duty.

What happens if this cartridge turns out to be faulty?

It carries a 1-year warranty, and returns stay free for a full year if it is not right for your machine — the details live on our shipping and returns page. Orders ship from our Illinois, Pennsylvania, Georgia and California warehouses, and support is staffed Monday to Friday, 9 AM to 5 PM CST.

About This Xerox 106R02604 Yellow Toner Cartridge

This is the single yellow cartridge for the Phaser 7100 family — also fitting the Phaser 7100N and Phaser 7100DN — part number 106R02604, priced at $71.01 and rated at 4,500 pages, about 1.58 cents a page. It is the like-for-like answer when the office warmth has drained out of your prints and the greens have started turning blue. Everything else in the lineup is on our Xerox page.