Frequently Asked Questions

What should go on the purchase order so the right toner arrives?

One line does it: TK352, quantity one pack of ten. The TK352 is the black cartridge for the FS-3040MFP as well as the FS-3140MFP, FS-3540MFP and FS-3640MFP, so a single SKU on the PO covers every one of those machines on your floor. This 10 pack is $163.46.

What should receiving check when the carton lands?

Count the individually sealed cartridges against the packing slip before the box goes to the storeroom, and note any crushed packaging on the delivery record. Each unit is sealed separately, so a dented outer carton rarely means a damaged cartridge — but the count takes thirty seconds and settles any dispute before it starts.

Does buying ten at once risk them going stale in storage?

Not under normal storeroom conditions. Sealed toner cartridges keep for a long time in a cool, dry place away from sunlight and radiators; rotate stock oldest-first and the last unit out of this pack performs like the first. That is exactly how facilities teams run annual buys.

How is warranty handled across a pack this size?

Per unit. Every TK352 in the ten carries its own 1-year warranty and the order is covered by 1-year free returns, so if the seventh cartridge you open has a problem, that one cartridge is replaced — the other nine are irrelevant to the claim. Support runs Monday through Friday, 9 AM to 5 PM CST.

What if a printer is retired while we still hold stock?

Unopened cartridges are the easy case: with 1-year free returns, surplus sealed units can go back rather than gather dust. And because the TK352 also serves the FS-3140MFP, FS-3540MFP and FS-3640MFP, stock usually finds a home on another machine before returns even come up.

Where will a bulk order like this ship from?

From whichever of our IL, PA, GA and CA warehouses is closest to the delivery address. Freight timing and the return procedure are described on our shipping and returns page.

What does the 10 pack bring the per-cartridge and per-page cost down to?

At $163.46 for ten cartridges, each TK352 costs about $16.35. Multiplied out, the pack holds 150,000 rated pages — ten cartridges at 15,000 pages each — so the running cost lands near 0.11 cents per page at standard coverage. That is the arithmetic that makes the annual buy attractive to facilities teams: the deepest stock on the shelf also carries the lowest unit cost, and the rate stays fixed for every page the pack produces.

How should we audit consumption so next year's buy is the right size?

Read the page counters on your FS-3040MFP, FS-3140MFP, FS-3540MFP and FS-3640MFP machines when the pack arrives, then again quarterly. The counter growth tells you the fleet's true annual volume, which is the number that should size the next order — ten cartridges may prove generous, or a growing office may find the pack gone by autumn. Signing each cartridge out against a machine name sharpens the picture further, showing which units consume fastest.

How do we handle ten empty cartridges responsibly over the pack's life?

Give empties one home: a marked bin or a shelf corner where spent TK352 units collect in their boxes instead of drifting into general waste at each desk. Batched like that, recycling or disposal becomes one periodic task. Keep any cartridge that fails early out of the bin and clearly marked — cover is per unit under each cartridge's 1-year warranty, and a unit awaiting a claim should not disappear into the recycling pile.

Should we check anything before a known busy period, like enrollment or tax season?

A two-minute shelf count is enough. Busy periods do not change how the cartridges behave, but they compress months of ordinary printing into weeks, and a pack that looked comfortable can thin out quickly. If the count of sealed cartridges is low heading into a peak, bring the reorder forward rather than trusting the usual rhythm — the machines the TK352 feeds tend to be the ones the busy period depends on most.

About This 10 Pack

Ten compatible Kyocera-Mita TK352 black toner cartridges — the annual-buy format for facilities and purchasing teams who would rather approve one order than ten. Each cartridge is rated at 15,000 pages and fits the FS-3040MFP, FS-3140MFP, FS-3540MFP and FS-3640MFP. Priced at $163.46, the pack is built for the storeroom: count them in, rotate oldest-first, and rely on a 1-year warranty and 1-year free returns for every unit.