Frequently Asked Questions

What should go on the purchase order line for this item?

Quote the full code — TK1172 — along with the quantity of ten cartridges. The complete code on the PO keeps purchasing, goods-in and the printer room talking about the same item, and it is the reference our team matches first if you ever ring with a question about the order. This ten-pack is priced at $110.17.

What should we check when a ten-pack delivery lands?

Count the boxes against the delivery note before signing, and look each carton over for crush damage or a broken seal. Note anything wrong on the paperwork there and then; a ten-unit delivery is a stock asset for the building, and thirty seconds at the door saves a dispute months later when the damaged box is finally opened.

How do sealed cartridges hold up over a long storage period?

Well, provided the basics are respected: boxes sealed and flat, a dry room at ordinary temperature, no sunlight and no heat source nearby. Each cartridge is rated at 7,200 standard pages whenever it is fitted, so a facilities store can draw this stock down steadily without the units deteriorating on the shelf.

Which machines in the building does this stock feed?

Any printer in your fleet that runs the TK1172 — principally the M2040dn and the M2540dw. One central stock point can therefore supply several departments, and issuing a cartridge becomes a stores transaction rather than a fresh purchase every time a machine runs dry.

A cartridge opened in month nine turns out faulty. Is it still covered?

Yes. Cover runs per unit: every cartridge in this pack has its own 1-year warranty and 1-year free returns, so a late-opened faulty unit is exchanged or returned on its own merits. The nine healthy cartridges are unaffected, and the claim never requires sending the whole pack back.

Where will a bulk order like this ship from?

From the nearest of our four warehouses — IL, PA, GA or CA — to keep a heavy parcel's journey short; delivery timing and the returns route are detailed on our shipping and returns page. Our support team is available Monday through Friday, 9 AM to 5 PM CST for anything the page does not answer.

How can a facilities team track how quickly the ten cartridges are being drawn down?

Keep a simple issue log beside the stock: the date a TK1172 leaves the store, the machine it went into, and the initials of whoever took it. After a few entries a pattern appears — how long a cartridge typically lasts in each department — and that rhythm tells you when the next order needs raising, long before the shelf is empty.

A cartridge from this pack has sat in the store for months — what should we do before fitting it?

Check that the seal is intact and the box is dry and undamaged, then rock the cartridge gently from side to side several times to loosen toner that has settled during storage. Fit it as normal and run a few pages; output may start slightly light and then settle to full darkness as the powder distributes.

How does page coverage change the lifespan planning for a ten-pack?

On paper the pack holds 72,000 rated pages — ten cartridges at 7,200 standard pages each. Real departments rarely print standard pages: statement runs, forms with shaded boxes and presentation pages all consume more toner per sheet. Base your reorder rhythm on the page counters of your M2040dn and M2540dw units rather than the headline figure, and the stock plan will match reality.

What is the practical way to deal with the empties a ten-pack generates?

Box each spent TK1172 as it comes out of a machine and keep the boxed empties together in the store, out of the way. When a batch has built up, pass them to a toner recycling collection in one go instead of dribbling them out singly. It keeps the store tidy, contains any residual powder, and makes the used count simple to reconcile against the issue log.

About This Ten-Pack

Ten sealed compatible Kyocera-Mita TK1172 black toner cartridges at $110.17, stocked for the M2040dn and M2540dw. This is the facilities option: a year's printing bought once, checked in once, and issued unit by unit — with every cartridge individually backed by a 1-year warranty and 1-year free returns, however deep into the pack you are when you open it.