Frequently Asked Questions

• How many pages does it print?

  Up to 715 pages, the figure Canon itself publishes for the XL tier. Ratings are produced on standard test pages at around 5% coverage, which is why your own yield moves with what you print: dense photos use far more ink than text.

• Why does yellow seem to run out ahead of the other colors?

  Yellow belongs to the process-color trio — with cyan and magenta it builds the full color range — and when the work is mostly photos, it is often the first tank to empty.

• Which printers take this cartridge?

  It fits Canon PIXMA MG5720, Canon PIXMA MG5721, Canon PIXMA MG5722, Canon PIXMA MG6820 and 7 more. The complete verified list is in the Compatible Printers section on this page — check your model there before ordering.

• Is this a genuine Canon CLI-271XL?

  No. What you are buying is a Clever Supplies compatible cartridge, built to the CLI-271XL specification and covered by our lifetime warranty. Canon did not manufacture it; the Canon name appears only to identify the printers it fits.

• Does the cartridge include a chip?

  It does — a newly made compatible chip that talks ink levels back to the printer, keeping the low-ink warnings alive. That is a different thing from a refilled original shell with a reset chip, which this is not.

• Is this the standard or the high-yield version?

  The high-yield one: XL. All the singles we list for this family are XL, while Canon also sold a standard fill under the same family numbers. The XL tank holds more ink, so each page costs less.

• A message appeared after installing — what do I do?

  Start by acknowledging what is on the screen. Then reseat the cartridge until it clicks home and restart the printer; if the message persists after that, wipe the gold chip contacts with a dry lint-free cloth and install it once more.

• Can I install this yellow tank while the rest are still genuine Canon?

  Yes — every slot is read independently, so one compatible tank among genuine Canon tanks (or the reverse) prints normally, and you can switch one color at a time.

• What if the cartridge leaks, is not recognized or prints badly?

  Stop printing and contact us instead of pushing on with a faulty cartridge. The lifetime warranty covers recognition failures, leaks and print-quality defects alike: we replace the cartridge or refund you, and returns are free for the first year.

• How should I store a spare CLI-271XL yellow until I need it?

  Keep it sealed in its packaging, standing upright, in a cool, dry spot away from direct sunlight and heat sources, and only open it when the installed tank is actually ready to come out. Ink tanks keep best when they are left exactly as they arrived: opening one early lets air reach the ink port and gains you nothing. When the printer's level warning tells you the running yellow is low, that is the moment to fit the spare — then judge it on the prints from page three or four onward, once the CLI-271XL has settled into normal work, and reorder the next spare the same day so a long photo run never catches you without yellow.