Frequently Asked Questions
Why do our reds print orange and faces look sunburned?
Both symptoms point at the same cartridge. Red is mixed from magenta and yellow in equal partnership; as the Canon CRG-111 magenta (1658B001AA) empties, yellow starts winning the mix and reds slide toward orange. Faces go the other way in tone — stripped of their magenta base, skin picks up a harsh, sunburned or greenish cast depending on what remains. When a document's reds and its people both look wrong at once, magenta is not one suspect among many; it is the usual explanation, and it is checkable in minutes.
How far does a 6,000-page magenta rating go in practice?
It depends entirely on how red your printing is. The 6,000-page rating assumes 5% coverage of the page in magenta, and an office printing contracts with a red logo will barely sip at it, while a team producing marketing material, sale signage or photo-heavy reports drinks it steadily. A useful way to read the number: at a few hundred color pages a month, this cartridge is a once-or-twice-a-year purchase; on a color-heavy machine it can be a quarterly one. The toner gauge in the machine's status screen converts the rating into your own schedule.
Which machines use this CRG-111 magenta?
The color machines on the CRG-111 platform: the ImageClass MF9150C, ImageClass MF9170C, ImageClass MF9220Cdn and ImageClass MF9280CDN multifunction printers, plus the ImageRunner LBP5360 laser printer. Your supply list will name it as the CRG-111 magenta, part number 1658B001AA. This cartridge serves the magenta slot only — cyan, yellow and black are independent cartridges on this platform, replaced on their own cycles and untouched by this swap.
Could the problem be yellow instead of magenta?
The symptoms separate cleanly if you know what to look for. A fading yellow makes prints cold — greens turn blue, warmth disappears, but reds stay essentially red. A fading magenta corrupts the reds themselves and takes skin tones with them. If your reds are orange, that is magenta's signature, not yellow's. The machine's test page settles it beyond argument: print one, find the magenta block, and a pale or streaky band there confirms the diagnosis before you spend anything.
Why is magenta priced the same as yellow but well under cyan here?
As listed in this family, the magenta and the yellow sit at the same $72.13 with the same 6,000-page rating — about 1.20 cents per page — while the cyan is listed notably higher. We are not going to invent a technical reason for a catalogue price; the numbers are what they are, and we print them plainly so you can compare. What matters for your budget is that this cartridge's cost per page is the same as its yellow partner's and materially less than the cyan's, so magenta is not the cartridge that drives this platform's running cost.
What cover backs this cartridge?
A 1-year warranty against defects and 1-year free returns if it fails to perform as it should — full stop, the same terms as the rest of the range. If a cartridge misbehaves, that cartridge is the one that gets resolved; you are not returning a machine's worth of supplies over one fault. Details are on our shipping and returns page, and support is available Monday to Friday, 9 AM to 5 PM CST if a color problem needs a second pair of eyes first.
About This Magenta Cartridge
This is a single compatible Canon CRG-111 magenta toner cartridge, part number 1658B001AA, rated for up to 6,000 pages at standard coverage, for the ImageClass MF9150C, MF9170C, MF9220Cdn and MF9280CDN multifunction printers and the ImageRunner LBP5360. It ships from one of our four US warehouses in Illinois, Pennsylvania, Georgia or California, so delivery does not start with an ocean crossing. It is covered by our 1-year warranty and 1-year free returns, and the matching cyan, yellow and black cartridges are listed on our Canon toner page.
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