Xpress M2022W

Frequently Asked Questions

The Xpress M2022W came with a toner cartridge in the box. How soon will I need a replacement?

The in-box cartridge is a reduced-fill starter, so it empties noticeably sooner than a full retail MLT-D111S. On the Xpress M2022W, a entry-level wireless mono printer, the first replacement is when running costs normalize — the retail cartridge carries the full standard fill. If the starter seems to die quickly on dense documents, that is expected: starter yields assume light 5%-coverage pages.

Prints from my Xpress M2022W are coming out light gray instead of black. What is wrong?

Light prints on the Xpress M2022W are usually toner-save mode left on or a cartridge running low, not a broken printer. Turn off economy mode in the driver, then remove the MLT-D111S, rock it gently side to side to redistribute the remaining powder, and reseat it. If full-density prints are still gray afterward, the cartridge is genuinely spent — or, less commonly, the drum inside the all-in-one cartridge is worn.

Can I check toner levels on the Xpress M2022W from my phone?

Yes — with the Xpress M2022W on your Wi-Fi network, its companion print app and built-in web page show live MLT-D111S toner levels from your phone. That beats walking over to read the panel. Enable low-toner notifications if offered, so you get warned before a big job instead of discovering an empty cartridge mid-print.