Blog Posts

Every office has the same printer ritual: someone walks to the machine, finds streaks or an error light, shakes the cartridge like a magic 8-ball, and opens a ticket that says “printer broken.” Most of those tickets are five-minute fixes — if the first person at the machine knows what to check, in what order. This checklist is the one we would laminate and tape to the side of every office printer. Ten checks, in the order that resolves the most tickets the fastest. Work through